Enjoy Your Stay

Communication can make or break a hospitality business. This is even more true when talking about a short-term rental you are running. Setting expectations in advance, giving clear house guidelines and ensuring a comfortable stay are key elements to success. Listen in as I share what I have found to be the 3 keys to great communication with guests. Set yourself up for success from the start by implementing your own communications steps before, during and after a stay. My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Email: holly@thegilesfrontier.com Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Is hospitality your favorite part of owning a short-term rental? I discovered that it is one of my favorite parts of the job. What part of being in the hospitality business do you love? Join me in this episode where I share how you can make your hospitality shine whether you are a designer, tech person, love people, or prefer to be hands-off.  My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Email: holly@thegilesfrontier.com Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Who is coming and going in our small town Airbnb short term rental? In this last year we have had many guests from all across the country. Listen in as I share why they are coming to my town and how we used that information to improve our guest's stays. My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Email: holly@thegilesfrontier.com Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

This week I share my own experience renting an Airbnb to see fall colors in North Carolina. I call it our Camp Shanty Experience! It was a good reminder of our guests' perspective and what can happen when you are not hands-on in your short-term rental. We survived the trip with wonderful memories and lots of laughs from the cabin we rented. I'll share our "hair" experience, and the all-night wind tunnel complete with sound effects.  My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Email: holly@thegilesfrontier.com Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Clean and comfortable is the name of the game. If our places are not clean for our guests they will leave a bad review, not return and it will leave an impression on their vacation.  Finding good cleaners is hard and getting them to follow how YOU want your place cleaned can be difficult. Listen in to the importance and challenges of keeping your place 5 star clean. My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO, and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Email: holly@thegilesfrontier.com Airbnb: https://www.airbnb.com/rooms/48869468 VRBO: https://www.vrbo.com/2067407 Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Learning from our guests is what makes us better as short-term rental owners. When you are just getting started the nerves and jitters can take your mind to wild places. That is exactly what happened with our second guests. This is one we will never forget. The day we saw our tv going out the front door on camera!!  However, it was with these particular guests that make me know in my heart that this was the career path for me. My experience comes from running my own budget-friendly family vacation home in Florida, River City's Retreat. I list on Airbnb, VRBO, and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Being a guest in your own short-term rental is an important step in setting yourself up for success. Actually staying in your rental is the only way small quirks can show up or where you see the need for an item or adjustment. In this episode I share why staying in your short-term rental can be an asset as you move forward and how you should do it every so often to catch anything that might need to be changed. My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO, and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

What is the accessibility of your short term rental? What should your guests know about the set up before they arrive? Your listing should include how you get to the front door. Is there a step? How many? Is it wheelchair accessible? How wide are your doorways? Do your bathrooms have grab bars? All of these questions are important to many that are looking at your home for a vacation. Sometimes we don't think about needs that others may have when it is not part of our daily routine. However, we have to remember that our homes we rent out through Airbnb, Vrbo or directly have a variety of people with different needs. Listen in as I share my experience of realizing that simple modifications can have a bit impact on bookings. My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Debary Hall Historic Site is a local gem where my short term rental is located. The history of this site goes back over 150 years. I love to share this tour with my guests because it is a fun activity for all ages, is less than 2 miles from the rental and showcases the beauty of old Florida on the grounds.  Sharing local sites in your advertising and with your guests gives them a connection greater than a place to sleep. It gives them something they can't get anywhere else except your town.  When your location is a secondary tier for vacation rentals, being able to share at least one opportunity to make your town stand out as the best choice for a guest is golden.  Listen in as I share why Debary Hall Historic Site is a wonderful step back in history for all who visit.  My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x

Amenities vary from house to house and city to city. What should you offer your guests? From coffee makers to luxury linen, the list is long as to what you can offer. In this episode, I talk about amenities according to your price point, location and budget. Coming from a budget-friendly price point and location, I have a few things to share from my experience. Listen in and see where your rental falls in the category of amenities. My experience comes from running my own budget-friendly family vacation home in Florida. I list on Airbnb, VRBO and Houfy. Learn along with me to see who really visits my small town and how I use my southern hospitality to create guest-pleasing stays. Facebook: https://www.facebook.com/floridafamilyvacation Instagram: https://www.instagram.com/floridafamilyvacations website: https://www.thegilesfrontier.com/floridafamilyvacations Youtube: https://www.youtube.com/playlist?list=PL4f7eAJKb8Ig8DcWTudgtDAbKAOBMm34x